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You'll be protected with the most comprehensive set of guarantees in the industry:
If you were to sign a contract with a Renovator eligible for the Safest-Smartest Assurance, we'll help you vet through the contract to ensure adherence to good consumer policies. This is a free service. We'll also give you tailored advice on what to look out for, so you can proactively reduce reno hiccups.You can also tell us anything. We'll keep it confidential and advise you in your best interests.
While we've got your back, Let's keep it real — nothing is ever a silver bullet & reno hiccups do happen!
You must still do your due diligence on:
1) Meeting & Comparing
Think of it like dating... You wouldn't settle down with the first person you meet, right? At the same time, it is a two-way street! Renovators will never prioritise a homeowner who is disrespectful or reluctant to meet in-person.
2) Setting Expectations
All Safest-Smartest renovators have both a quality assurance and service staff training system. However, quality and service expectations are highly subjective based on your personal standards. For example, one person might expect custom craftmanship while another person might be satisfied as long as the work is done neatly and functions well.We highly recommend setting expectations with your renovators before signing the contract to ensure you're on the same page.
Our main role is to set you up for the perfect 'dates', however, we won't be liable for your 'happily ever after.' Anything beyond the matching process is simply out of our control!
But... Fear Not! If you rom-com starts to feel like a horror movie, please reach out to us. We'll thoroughly investigate the situation and ensure the renovator is answerable to you.
If further escalation is required, we promise to get you in-touch with our trusty partners at CaseTrust. Any bad actors will be blacklisted by us.
HomeMatch is 100% free for Homeowners and you don't have to worry about additional mark-ups when engaging Renovators you meet from HomeMatch.
How is this possible? Here are the facts...
1) Unlike most platforms, we don't collect sales commissions. Instead, we profit by charging Renovators an upfront advertising fee (it might be even lower than their own advertising costs!). This enables us to be a neutral party who makes recommendations in your best interest!
2) Our job is to ensure a win-win. As much as we're finding you the most suitable renovators, we're also helping renovators find the most suitable homeowners for their business 😆
3) Also... all Renovators we recommend are CaseTrust-accredited. So, you'll receive itemised quotations to prevent hidden costs