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The Singapore Renovation Contractors and Material Suppliers Association (or RCMA) is a non-profit organisation whose primary aim is to promote relevant business and improve the quality and standards of the construction and materials supply sector in Singapore.
Only 10% of the registered renovation related companies in Singapore are accepted into the association to maintain a high standard of quality. Only 10% of the registered renovation related companies in Singapore are accepted into the association to maintain a high standard of quality. Members are accepted on the bases of at least 2 years renovation track record and good market reputation with no negative feedback from consumers and suppliers. RCMA works for the interest of members and helps members by advising, meditating and resolving any renovation problems and disputes between members and their clients in a fair, neutral and friendly way.
As part of the application, companies have to meet the following criteria:
1. Be listed in the HDB’s Directory of Renovation Contractors (DRC
2. A minimum of S$50,000 in paid-up capital
3. Have 2 years of audited financial statements
4. Able to provide at least 5 invoices worth at least $5,000 each
5. A public liability insurance certificate with at least S$500,000 insured
In August 2014, CASE collaborated with the Singapore Renovation Contractors and Material Suppliers Association (RCMA) to develop the CaseTrust-RCMA Joint Accreditation scheme. Renovation contractors who qualify to obtain this accreditation will be able to display a CaseTrust-RCMA logo on their shop fronts and marketing materials as a sign of their commitment to fair trading. To be eligible to apply for the scheme, businesses must first be members of RCMA.
A renovation firm that displays the CaseTrust mark underwent rigorous assessment which verified that it has good business practices and follow fair consumer policies. Areas of assessment include the firm's policies, practices & systems, and professionalism of their staff.
Working with a CaseTrust-RCMA Renovator is Safer because it protects you before, during, and after renovation
Before Renovation Starts
Rigorous Assessment
You're in Safer hands because all accredited Renovators undergo rigorous assessment which verifies that it has good business practices.
100% Deposit Guarantee
All of your deposits are safeguarded by a performance bond (free for homeowners) in case of closure, winding up and/or liquidation.
Transparent Pricing
Prices are itemised and additional costs are stated upfront.
During Renovation
Progressive Payments
To protect your interests, payments are collected in milestones or phases.
Feedback Management & Mediation Services
There are proper systems in place to handle feedback if there are disputes regarding the home renovation project. If you reach a deadlock with your Renovator on a dispute, you can request for mediation at CASE which accredited Renovators are required to attend.
*Fees apply. Refer to www.case.org.sg for details.
After Renovation
Min. 12 months Warranty
You will receive a workmanship warranty for a min. period of 12 months.
Withholding Payment
You will only make the final payment (pre-agreed in contract) only after rectifications are made
All of your deposits will be safeguarded.
Accredited renovators are required to issue you a deposit performance bond for free.
The performance bond acts like an insurance to safeguard 100% of your deposit payments against closure, winding up and/or liquidation.
Every performance bond is underwritten by NTUC Income and issued under your name.
The bond is free for homeowners. No cost will be transferred to you as there is no incremental cost for the renovator. They only pay a small annual premium to insure their entire business.
*Renovators must undergo financial assessment to be eligible
Accredited contractors have proper system in place to handle feedback or disputes with homeowners. In the event of disputes that cannot be resolved, they are committed to attend mediation at CASE to reach an amicable settlement with homeowners.
Learn More
The Contractor shall provide to the Homeowners a workmanship warranty (“Warranty”) for a period of 12 months (“Warranty Period”) from the completion date of the Works. In the event of any defects arising from the Works during the Warranty Period, the Contractor shall at its own cost, conduct the necessary rectifications works. The Warranty shall not be valid where(i) The Works have been completed to the satisfaction of the Employer/Owner but the Employer/Owner has not made full payment of the Contract Sum; (ii) The Employer/Owner refuses for whatsoever reason to allow the Contractor to conduct any rectification works; (iii) The Contractor is able to show that the defects are as a result of misuse, wilful act or faulty workmanship by the Employer/Owner, his employees, servant, agents or third party working for or under the directions of the Employer/Owner
Accredited renovation contractors are required to follow a stringent set of criteria that includes the use of the CaseTrust Standard Renovation Contract, which outlines each party's obligations and specifies work and payment schedules.
Want to meet CaseTrust-RCMA Renovators?
In 2025, HomeMatch and RCMA launched a strategic CaseTrust Consultancy Partner partnership with 3 key objectives:
This collaboration underscores a commitment to fostering a more transparent and consumer-friendly renovation industry.
The Singapore Renovation Contractors and Material Suppliers Association (or RCMA) is a non-profit organisation whose primary aim is to promote relevant business and improve the quality and standards of the construction and materials supply sector in Singapore.
HomeMatch is a Renovation Platform / Portal in Singapore — The Safest & Smartest way to meet Renovators.
Think of HomeMatch as a Renovation "Matchmaker" that finds you Trusted & Suitable Renovators. HomeMatch is the only platform with the ability find homeowners Specific Renovators based on their Specific needs.
*HomeMatch is RCMA’s "CaseTrust Consultancy Partner" and the Marketing Partner of CaseTrust
What does it mean for a renovator to be a RCMA member?
Only 10% of the registered renovation related companies in Singapore are accepted into the association to maintain a high standard of quality. Members are accepted on the bases of at least 2 years renovation track record and good market reputation with no negative feedback from consumers and suppliers. RCMA works for the interest of members and helps members by advising, meditating and resolving any renovation problems and disputes between members and their clients in a fair, neutral and friendly way.
As part of the application, companies have to meet the following criteria:
1. Be listed in the HDB’s Directory of Renovation Contractors (DRC
2. A minimum of S$50,000 in paid-up capital
3. Have 2 years of audited financial statements
4. Able to provide at least 5 invoices worth at least $5,000 each
5. A public liability insurance certificate with at least S$500,000 insured
In August 2014, CASE collaborated with the Singapore Renovation Contractors and Material Suppliers Association (RCMA) to develop the CaseTrust-RCMA Joint Accreditation scheme. Renovation contractors who qualify to obtain this accreditation will be able to display a CaseTrust-RCMA logo on their shop fronts and marketing materials as a sign of their commitment to fair trading. To be eligible to apply for the scheme, businesses must first be members of RCMA.
A renovation firm that displays the CaseTrust mark underwent rigorous assessment which verified that it has good business practices and follow fair consumer policies.
Areas of assessment include the firm's policies, practices & systems, and professionalism of their staff.
Aside from passing CaseTrust-RCMA’s rigorous checks for good business practices and fair consumer policies, renovators are required to follow a stringent set of criteria that includes the use of the CaseTrust Standard Renovation Contract.
In a nutshell, you’ll be protected before, during, and after renovation:
All of your deposits are safeguarded by a performance bond (free for homeowners) in case of closure, winding up and/or liquidation.
This is the only guarantee in the industry that secures 100% of your deposits — far surpassing the limited protection of $50,000 typically offered by other third parties and renovation platforms in Singapore.
You will receive a workmanship warranty for a min. period of 12 months.
Defects will be rectified at the renovation firm’s own cost.
You will only make the final payment (pre-agreed in contract) only after rectifications are made.
This incentivises your interior designer or contractor to conduct a proper handover after the renovation.
Your renovation quotation will itemised.
This means that pricing breakdowns and additional costs are stated clearly — reducing the likelihood of hidden costs.
Payments are collected in fair milestones or phases. As such, you won’t have to make unnecessary upfront payments. For example, a 10% deposit upon contract signing, 30% upon commencement of renovation, 30% upon completion of masonry (wet) work, 25% a week before delivery of carpentry work, and 5% upon completion of renovation.
*Initial deposits are capped at a maximum of 25% of total cost.
There are proper systems in place to handle feedback if there are disputes regarding the home renovation project.
If you reach a deadlock with your Renovator on a dispute, you can request for mediation at CASE which accredited Renovators are required to attend.
While CaseTrust provides a list of CaseTrust-RCMA businesses, you can also explore HomeMatch’s List of CaseTrust-RCMA Renovators, where you can easily view firm profiles, past projects, customer reviews, and receive personalised recommendations for a more comprehensive comparison.
HomeMatch is the Marketing Partner of CaseTrust. Hence, we only onboard CaseTrust and CaseTrust-RCMA renovators.
Beyond that, we offer the Safest-Smartest Assurance, an additional layer of vetting that ensures all renovators have at least 4-star reviews on neutral platforms like Facebook and Google. We also individually screen each interior designer before onboarding them.
As such, we’re the only and largest database of over 1000+ Individual Profiles(Nov'24). This gives us the ability to find you the most suitable renovators based on your budget, aesthetics, lifestyle, working style, property type, renovation timeline and misc. requirements.
If you choose to sign a contract with a renovator eligible for the Safest-Smartest Assurance, we’ll help you in vetting the contract to ensure it aligns with consumer-friendly policies.
Our service is 100% free for homeowners. You won’t have to worry about additional mark-ups when engaging with renovators through our platform.
Unlike most platforms, we do not take sales commissions. Instead, we charge renovators an upfront advertising fee, which may even be lower than their own advertising costs.
This unique approach allows us to remain a neutral party that prioritises making recommendations that are truly in your best interest.
You can do so by searching for the renovator via RCMA's members directory listing.
